Our guarantee is simple: We provide 100% satisfaction guarantee - Money back - no questions asked!

If you are not satisfied with our service or product for any reasons, feel free to contact us in person or by phone or email, etc.

Freshness, flower quality Guarantee

7 day freshness guarantee

Freshness and flower quality is guaranteed. In case that you are not satisfied with the freshness of your flowers, please contact us within 7 days. We will refund your money or send you a replacement.

Time of Delivery Guarantee

We guarantee the delivery on the date promised. Delivery will be made on the date requested and every effort will be made to meet requests as to preferred times. 

delivery guaranteed

In case that the recipients were not available at the right time and the right place, we will try to contact them. If it is impossible, we will notify you and deliver flowers at their earliest convenience

Shopping experience Enhancement

Exciting experience

We are commited to provide an exciting Shopping experience. To do this we may obtain information from you for further support and benefit protection from time to time.

shopping exciting

When you visit our website, we will learn about your favourite products and services. Then we may from time to time provide you with information related to them.

Safe and secure system

We always respect your privacy, so we will always keep your personal information safe and secure and it will not be sold, passed on or given to any other company.

To make your shopping experience safe and secure, we use Secure Sockets Layer (SSL) technology, a standard technology used by many other E-commerce websites, to encrypt your credit card information as it travels over the Internet.

secure sytem

This means that using your credit card to place an order with is as safe as giving us your credit card information via telephone.

Some computers may not be able to "communicate" with our secure server. If you experience any difficulty, please call Customer Service at (61) 3 96543155 to place your order.

If you prefer to submit your order by telephone, please call us any time at (61) 3 96543155 or alternatively please fax us at (61) 3 96509969